Terms & Conditions
Welcome to NO31 AB. These Terms & Conditions ("Terms") form a legally binding agreement between NO31 AB ("we", "us", "our") and you ("User", "Customer") regarding your use of the NO31 AB AI Receptionist Platform, including any associated services, websites, applications, and integrations ("Services").
Important: By creating an account, clicking "I agree", or using the Services, you affirm that you have read, understood, and agree to be bound by these Terms.
1 Description of Service
NO31 AB provides a software platform powered by artificial intelligence ("AI Receptionist"). This service enables automated customer interactions, messaging, scheduling, data capturing, and business communication support.
You understand that this system uses machine learning and may generate automated responses based on your business inputs.
2 Account Registration
To use the Services, you must:
- Be at least 18 years of age
- Provide accurate account information
- Keep your credentials secure
- Take responsibility for all activity occurring under your account
We may suspend or terminate accounts that violate these Terms.
3 Free Trial and Subscription
Upon signing up, eligible users receive a 7-day free trial of the Services.
Subscription Price
After the trial, unless cancelled, your subscription automatically renews at:
By entering your payment details during signup, you authorize NO31 AB to:
- Store your payment information
- Automatically charge your card at the end of the trial
- Automatically renew the subscription monthly until cancelled
You may cancel at any time from your account settings. Cancelling stops future charges but does not refund past charges.
4 Payment & Billing
- Payments are billed in advance.
- All fees are non-refundable except where required by law.
- You are responsible for any taxes applicable to your purchase.
- Failed payments may result in account suspension.
5 Acceptable Use
Users agree not to:
- Use the Services for unlawful purposes
- Send spam, misleading, harmful, or deceptive messages
- Abuse, exploit, reverse-engineer, or tamper with the platform
- Upload harmful code or interfere with system integrity
Warning: Violation may result in account termination.
6 Data Protection & GDPR Compliance
NO31 AB processes personal data in accordance with the General Data Protection Regulation (GDPR).
Our Commitments
- Process your data lawfully and transparently
- Only collect necessary information
- Allow access, correction, and deletion rights
- Store data securely
- Not sell or share your data with third parties without your consent (except to deliver core services such as payment processing)
By using the Services, you grant us permission to process data on your behalf to deliver the AI Receptionist functionality.
A full Privacy Policy will describe data use in more detail.
7 AI-Generated Outputs
The AI Receptionist generates automated content based on your business inputs. You are responsible for reviewing and approving communication outputs where required.
NO31 AB is not liable for:
- Mistakes made by the AI
- Automated messages sent by the system
- Outcomes of business decisions made using AI-generated information
8 Service Availability
We aim for high uptime but do not guarantee uninterrupted access.
We may:
- Update the platform
- Modify features
- Suspend access for maintenance
- Discontinue parts of the service
Whenever possible, we will provide notice.
9 Limitation of Liability
To the maximum extent permitted by law:
- NO31 AB is not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid by you in the preceding 3 months
10 Termination
You may terminate your subscription at any time. We may terminate your account for breach of these Terms or harmful activity.
Upon termination:
- Access to your account and data may be disabled
- No refunds are provided unless legally mandated
11 Governing Law
These Terms are governed by the laws of Sweden, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of Sweden.
12 Changes to Terms
We may update these Terms. Changes become effective when posted. Continued use of the Services indicates acceptance of updated Terms.
13 Contact Information
For questions regarding these Terms, contact us at:
END OF TERMS & CONDITIONS
Thank you for reviewing our terms. We're excited to have you on board!
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